Who are classified as third-party clients?

Third-party clients are typically defined as individuals or entities that have an interest or involvement in a matter but are not directly part of the primary relationship, such as between the community association and its members. In this context, third-party clients include parties doing business with the community or those who may have a conflict with it.

This encompasses a range of activities, such as vendors providing services, stakeholders involved in legal disputes, or even potential buyers interested in the association's operations. The focus here is on the relationship dynamics—these third parties often interact with the community or the residents but are not part of the internal governance structure.

Understanding this classification is essential because it helps community managers and board members navigate relationships, manage disputes, and maintain clear communication. Recognizing who qualifies as a third-party client aids in determining the appropriate processes involved in dealings, ensuring a fair and balanced approach to resolution and management within the community.