Which is an example of the ombudsman's responsibilities?

The ombudsman plays a crucial role in serving as an impartial mediator and advocate for residents and members of community associations. One of their key responsibilities is to develop policies and procedures that facilitate effective communication and problem-solving among community association members. This involves ensuring that residents are aware of their rights and responsibilities, and that there are clear guidelines in place to address disputes or issues that may arise within the community.

In this context, having well-defined policies and procedures helps create a structured environment where residents can feel heard and supported when they encounter challenges. The ombudsman's involvement in this process is essential to fostering transparency and trust within the community, aligning members with the overarching goals and regulations of the association.

The other options do not accurately represent the ombudsman's primary responsibilities, as creating bylaws, managing financial audits, and conducting real estate transactions are typically handled by different roles within a community association, such as the board of directors or property management professionals.